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Windows XP Help Documents

Find below all of the Windows XP help documents that we currently have available. Please use the search feature on the right if you cannot find what you are looking for.

Note: Help documents are designed for Western Illinois University staff supported by Electronic Student Services.
Search the Windows XP help documents


Category Listing

Arrow DocumentArrow Subcategory
Adjusting Sounds
How do I add new sounds to my computer?
How do I turn off the noises that my computer makes?
General
Application Explorer
The Application Explorer is a network folder that is automatically installed on your desktop. This folder is the main location for all programs that are available to you from the server.
Desktop
BALLOON MESSAGES
Balloon messages typically show up at startup and come from the system tray.
Desktop
Changing Default Drive Letters
When I plug in my device, it takes over my M drive or another device.
General
Changing the Taskbar properties
Changing how the start bar works
Desktop
COPY AND PASTE, MENUS AND SHORTCUTS
There are multiple ways to do things in Windows. Typically there are three common ways. The first is to use the Windows menu item in a program. The second is to use the icon bar on the program. Third is to right mouse click on an item to get a pop up menu. In addition, there are shortcut keys to all of these functions. Shortcut keys are identified by letters that are underlined in the applications menu.
General
Creating a CD
only applies to computers with CD Burners attached
General
Creating Icon Shortcuts Onto The Desktop
How do I get this shortcut/icon on the desktop

Desktop
How To Find Your Workstation ID
Your Workstation ID is a six-digit number preceeded by the letters "WIU". This number uniquely identifies your computer. You need to know your Workstation ID when you request tech support.
General
Installing Local Printers
Local printers are printers that are connected directly to your computer with a printer cable.
Desktop
Installing Network Printers
Follow these steps to install a networked printer on your computer.
Printing
Installing Printers
We use Novell Directory Print Services (NDPS) to manage our network printers. When you find a network printer to install the printer drivers are stored on the network and moved to your computer when you install the printer. NDPS is used to manage network print jobs, control access to the printer, and provide the correct printer drivers.
Printing
Installing Programs - Application ExplorerDesktop
Locking/Unlocking Your Computer
How do I lock my workstation?
How can I keep people off my computer when I'm logged in?
How do I unlock my computer when I return?
General
Manually installing Windows Updates
Over time we may contact areas and inform them that they need to do a Windows Update to improve the way their computer is working.
Windows Updates
Moving FilesGeneral
Moving Files to Floppy DiskDesktop
Moving the My Documents default location
Most programs default to saving files in MY DOCUMENTS. The MY DOCUMENTS reference on your computer can then be setup to default to the M: Drive
General
Moving the START bar
To move the START bar to a new location
Desktop
Pinning Icons to the START menu
To make it easier to get to programs you commonly use, you can pin them to the start menu or add them to the quick launch.
Desktop
Printer Drivers
What are the correct printer drivers?
Printing
Quick Launch
The quick launch is a section of the taskbar that allows you to have desktop icons always available. In addition, it has an icon that will automatically minimize all windows and show the desktop.

You can start any program in the quick launch by clicking on the icon.
Desktop
Selecting items to copy cut and paste
Cutting a file moves it from one location to another, removing the original. Copy will create a copy of the original.

Tips for selecting files
CTRL+A - will select all files in a Folder.
Using the Mouse and the CTRL key will allow you to select multiple individual files.
Using the Mouse and the Shift key will allow you to select a group of files.
General
Service Pack 2 (SP2) Firewall
Included in SP2 is a firewall. A firewall is a security program that protects your computer from malicious attacks from other computers on the internet. Think of it like a gate between your computer and the rest of the world. Any program sending data to the internet from your computer, or to your computer from the internet, must go through this gate.
General
Setting the default printer Desktop
SHORTCUT VS. APPLICATION ICON
What is a short cut and what is an icon?
General
The START menu
A description of the start menu
Desktop
The Systems Tray
A discription of the Windows system tray
Desktop
The Taskbar (START MENU)
Description of the Windows XP Taskbar and the features available
Desktop
The Windows XP Desktop
General Information about the default desktop
Desktop
Unzipping Files
How to I see what's in a zip file?
How do I open a zip file?
How do I extract a zip file?
General
What is My Computer
Provides access to all local and network disk drives.
Desktop
Windows Error ReportingDesktop
Windows Updates - Critical
After you log-in in the morning, you may have a balloon message that says you have new updates to install. When this happens, you need to follow the screen prompts to install the new updates. These are considered critical updates and should be performed as soon as possible. These will also require a restart once they have been installed.
Windows Updates
Windows XP DESKTOP - Changing the settings
How to change your screen saver, background and more on your Windows XP desktop
Desktop


Electronic Student Services

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309/298-3158
HelpDesk/Support:
309/298-2092
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