Document | Subcategory |
Adjusting Sounds How do I add new sounds to my computer?
How do I turn off the noises that my computer makes? | General |
Application Explorer The Application Explorer is a network folder that is automatically installed on your desktop. This folder is the main location for all programs that are available to you from the server.
| Desktop |
BALLOON MESSAGES Balloon messages typically show up at startup and come from the system tray. | Desktop |
Changing Default Drive Letters When I plug in my device, it takes over my M drive or another device. | General |
Changing the Taskbar properties Changing how the start bar works | Desktop |
COPY AND PASTE, MENUS AND SHORTCUTS There are multiple ways to do things in Windows. Typically there are three common ways. The first is to use the Windows menu item in a program. The second is to use the icon bar on the program. Third is to right mouse click on an item to get a pop up menu. In addition, there are shortcut keys to all of these functions. Shortcut keys are identified by letters that are underlined in the applications menu. | General |
Creating a CD only applies to computers with CD Burners attached | General |
Creating Icon Shortcuts Onto The Desktop How do I get this shortcut/icon on the desktop
| Desktop |
How To Find Your Workstation ID Your Workstation ID is a six-digit number preceeded by the letters "WIU". This number uniquely identifies your computer. You need to know your Workstation ID when you request tech support. | General |
Installing Local Printers Local printers are printers that are connected directly to your computer with a printer cable. | Desktop |
Installing Network Printers Follow these steps to install a networked printer on your computer. | Printing |
Installing Printers We use Novell Directory Print Services (NDPS) to manage our network printers. When you find a network printer to install the printer drivers are stored on the network and moved to your computer when you install the printer. NDPS is used to manage network print jobs, control access to the printer, and provide the correct printer drivers. | Printing |
| Installing Programs - Application Explorer | Desktop |
Locking/Unlocking Your Computer How do I lock my workstation?
How can I keep people off my computer when I'm logged in?
How do I unlock my computer when I return? | General |
Manually installing Windows Updates Over time we may contact areas and inform them that they need to do a Windows Update to improve the way their computer is working. | Windows Updates |
| Moving Files | General |
| Moving Files to Floppy Disk | Desktop |
Moving the My Documents default location Most programs default to saving files in MY DOCUMENTS. The MY DOCUMENTS reference on your computer can then be setup to default to the M: Drive | General |
Moving the START bar To move the START bar to a new location | Desktop |
Pinning Icons to the START menu To make it easier to get to programs you commonly use, you can pin them to the start menu or add them to the quick launch. | Desktop |
Printer Drivers What are the correct printer drivers? | Printing |
Quick Launch The quick launch is a section of the taskbar that allows you to have desktop icons always available. In addition, it has an icon that will automatically minimize all windows and show the desktop.
You can start any program in the quick launch by clicking on the icon. | Desktop |
Selecting items to copy cut and paste Cutting a file moves it from one location to another, removing the original. Copy will create a copy of the original.
Tips for selecting files
CTRL+A - will select all files in a Folder.
Using the Mouse and the CTRL key will allow you to select multiple individual files.
Using the Mouse and the Shift key will allow you to select a group of files. | General |
Service Pack 2 (SP2) Firewall Included in SP2 is a firewall. A firewall is a security program that protects your computer from malicious attacks from other computers on the internet. Think of it like a gate between your computer and the rest of the world. Any program sending data to the internet from your computer, or to your computer from the internet, must go through this gate. | General |
| Setting the default printer | Desktop |
SHORTCUT VS. APPLICATION ICON What is a short cut and what is an icon? | General |
The START menu A description of the start menu | Desktop |
The Systems Tray A discription of the Windows system tray | Desktop |
The Taskbar (START MENU) Description of the Windows XP Taskbar and the features available | Desktop |
The Windows XP Desktop General Information about the default desktop | Desktop |
Unzipping Files How to I see what's in a zip file?
How do I open a zip file?
How do I extract a zip file? | General |
What is My Computer Provides access to all local and network disk drives. | Desktop |
| Windows Error Reporting | Desktop |
Windows Updates - Critical After you log-in in the morning, you may have a balloon message that says you have new updates to install. When this happens, you need to follow the screen prompts to install the new updates. These are considered critical updates and should be performed as soon as possible. These will also require a restart once they have been installed. | Windows Updates |
Windows XP DESKTOP - Changing the settings How to change your screen saver, background and more on your Windows XP desktop | Desktop |