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Installing Printers

We use Novell Directory Print Services (NDPS) to manage our network printers. When you find a network printer to install the printer drivers are stored on the network and moved to your computer when you install the printer. NDPS is used to manage network print jobs, control access to the printer, and provide the correct printer drivers.

Setting the default printer

a. To set the default printer, go open the Printers and Faxes Window (see below).

The printer with the black check mark is your current default printer. This could be a network or local printer.
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Setting the default printer

b. Right mouse click on the printer you want to have as the new default printer and select Set as Default Printer from the menu.
Setting default printer

Installing Network Printers

1. Go to Start - Printers and Faxes
Select Start - printers and faxes
Installing Network Printers

2. Select Add Printer under Printer Tasks.
Select add printer under printer tasks
Installing Network Printers

3. The Printer Wizard starts - press Next.
The printer wizard starts
Installing Network Printers

4. Select the network printer radio button - press Next.
Select the network printer
Installing Network Printers

5. Select Browse for a printer - press Next.
Select browes for a a printer
Installing Network Printers

6. The printer window dialog box will come up. Double click on NDPS Printers.
Printer window
Installing Network Printers

7. The list will expand. Double click on the Controlled Access Printers.
Controlled access printers
Installing Network Printers

8. The list will expand to show all of the printers available for your office.
office printer listing
Installing Network Printers

9. Select the printer you want to install and then press the Next button.
select the printer you want to install
Installing Network Printers

10. A message box will appear telling you that it will be installing the printer drivers.

If the drivers on the server are not newer than the drivers in Windows XP, you will get a message that the current drivers are not Windows XP compatible. If this happens, stop the printer installation and call the Helpdesk to have the printer installed. This way we will make sure the correct printer drivers are available on the server the next time someone tries to install that type of printer.
Message box
Installing Network Printers

11. The Copying Files window will appear as the drivers are being installed.
Copying files
Installing Network Printers

12. The Installation Completed window will now appear. It will inform you of the printer you installed and if it was installed as the default printer.

If you have a printer already installed on the machine, then you will get a dialog box asking if you want the printer to be your default printer. This can be changed at any time (see above).
Competed
Installing Network Printers

13. The printer and faxes window will be displayed. You can add another printer or change the default printer.

This window will also show you the printing status of your printers. example how many documents are being printed, if there is paper in the trays etc.

You can also cancel print jobs by double clicking on the printer then right clicking on the print job and select cancel from the menu.
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Installing Local Printers

1. Click on the Start Menu and select Printers and Faxes.
Printers and faxes
Installing Local Printers

2. Click on the Add Printer in the top left hand window.
Add Printer
Installing Local Printers

3. Select Next to start the search and install.
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Installing Local Printers

4. Select Local printer and make sure the auto detect box is checked.
Local printer
Installing Local Printers

5. Windows will begin searching for your local printer.
Searching
Installing Local Printers

6. If you get the 'Unable to Detect a Local Printer' dialog box, then contact the Helpdesk for assistance.

Otherwise, you will receive a dialog box while it installs the local printer drivers.

Once it has competed installing the local printer, it will ask if you want this to be the default printer. If you select this, all of your print jobs will automatically go to this printer.
Printer not found

Printer Drivers
What are the correct printer drivers?
If your printer is not performing correctly, you may not have the correct driver installed. When Windows locates a driver for your printer, it is typically a basic driver that was developed by Microsoft. The printer manufacturer develops printer drivers that are specific to the printer. These drivers may have different paper sizes or additional printing options that the basic driver does not have. For assistance on this, contact the Helpdesk and someone will come out and check to see if you have the most recent printer driver installed. This does not apply to network printers. NDPS installs the most current printer driver when you add the network printer.

Windows XP Help Site Map:
ESS QC 2596