Q & A's

Questions and Answers for E-mail and STARS Accounts

Q: How do I activate my WIU e-mail and my STARS account?
A: E-mail:
Activate your e-mail account by going to www.wiu.edu/guava. Select the account activation link located below the login box.

STARS:
The first time you access STARS, your password will be your month, day and full year of birth (mmddyyyy). For example, if you were born on January 5, 1980 then your PIN will be 01051980. You will then be required to change your password.. DO NOT GIVE YOUR PASSWORD TO ANYONE!

For STARS sign-on assistance you may contact the Student Assistance and Parent Service Center (Union), 309-298-2092.