Frequently Used Links

Your Information (STARS)

stars

The first time you access STARS, your PIN will be your MONTH and DAY of birth (mmdd).

STARS Information (Financial Aid)

If you have filed a FAFSA and are an accepted WIU student, you may access the following financial aid information from your STARS account:

  1. Choose the Academic Year you wish to view. You may choose from three Academic Years

  2. Your Application Status (provides information on what action has been taken or informs you if something is missing)

    You may then choose to view your:

  3. Award Letter: You may view and print a personal copy of your original or revised award letter.

  4. Financial Aid Awards: Displays your estimated, (if file review not complete), or anticipated/actual awards for the academic year. Received amounts indicate that the award has been applied to your Billing and Receivables Account. Clicking on the loan amount received will confirm the location of the funds. You may view your Billing and Receivables Account Detail on STARS to see the financial aid funds applied to your account.

    You may also choose to reduce or cancel your loans from this screen. Click on the Reduce or Cancel link beside each loan.

    Note: If you did not originally indicate you wanted a loan processed, you may submit a request to process a loan by using the Ask Us a Question link in the Frequently Used Links Box on this web site. Be sure to indicate the amount of the loan you would like and the loan period you are requesting (fall, spring or fall and spring terms).

STARS is a secure site where students can access their student information. If you are unable to access your award notification, you may contact the Financial Aid Office to request a paper notification be mailed to you. Note: New students will be mailed their first notification in addition to receiving an email notification. All further notifications throughout the year will be to WIU email accounts.

Email Account

Students should check their WIU email frequently for updates and electronic requests. Activate your email account by going to Guava. Select the account activation link located below the login box.

Contact the Student Assistance & Parent Service Center (309-298-2092) if you need assistance in accessing your STARS account or email.