| WebTeam Summary |
| ESS Web Jobs |
| Count | Percent |
| Was your Web job regarding: |
| An Edit | 6 | 19.35 % |
| A Routine Update | 14 | 45.16 % |
| A Page / Website Revamp | 8 | 25.81 % |
| A New Application | 2 | 6.45 % |
| Other / I Don't Know | 1 | 3.23 % |
| Total Responses | 31 | 100 | % |
| Ease of contacting Web staff for support |
| 4 | 1 | 3.23 % |
| 5 (very satisfied) | 30 | 96.77 % |
| Total Responses | 31 | 100 | % |
| Promptness of service |
| 3 | 2 | 6.45 % |
| 4 | 7 | 22.58 % |
| 5 (very satisfied) | 22 | 70.97 % |
| Total Responses | 31 | 100 | % |
| Courtesy of developer |
| 4 | 1 | 3.23 % |
| 5 (very satisfied) | 30 | 96.77 % |
| Total Responses | 31 | 100 | % |
| Overall outcome of Web job |
| 4 | 2 | 6.45 % |
| 5 (very satisfied) | 29 | 93.55 % |
| Total Responses | 31 | 100 | % |
| January 9, 2004 | Page 1 of 1 |