Prospective Students

Check In Procedure

  1. UNIVERSITY - sends a lease with check-in kit to prospective resident along with a notice to call the Graduate & Family Housing Office at (309) 298-3331 for a move-in appointment date and time. It is very important that you call upon receiving your lease.
  2. STUDENT - completes and returns lease after calling office for check-in appointment. Move-in hours are arranged according to manager's schedules. Exceptions or any changes must be arranged by contacting the Graduate & Family Housing Office at (309) 298-3331.
  3. STUDENT - arrives per scheduled day and time and goes to assigned apartment. Manager will arrive at resident's apartment for check-in.
  4. MANAGER - checks resident into apartment, issues key(s), fills out apartment Inspection Form with resident, and answers any immediate questions (takes approx. 20 minutes).
  5. MANAGER AND STUDENT - sign Check-in Inspection Form, agreeing to status and condition of the apartment. If the apartment needs any cleaning, the Manager should be informed so the custodian can be contacted.
  6. STUDENT - later notifies GFH through the UHDS Website or a Manager of any needed repairs or service requests not detected at check-in time.

*Note: You must contact our office at (309) 298-3331 to make your check-in appointment. If you do not, the manager will have no way of knowing when you expect you and may not be available to issue you your key(s) and check you in.

Check Out Procedure

Here is a brief description and timeline for checking out of a GFH apartment.

  1. One month before your Check Out: Come to the GFH office in Seal Hall and fill out an Intent to Vacate form. On this form you will list your reasons for vacating, and choose a Date/Time for your checkout. (To be verified with manager's schedule.) The date and time can be changed once by calling Seal Hall (8-3331) with a week's notice. A fee will be assessed if you need to change the date/time more than once.
  2. One Week Before Check Out: This is the deadline for changing your checkout date/time. If you are unable to checkout at the assigned date and time, you may be assessed a fee and/or loss of deposit. If you think you will not be able to checkout at the assigned time, contact Seal Hall or your manager immediately. At this time you should also make sure you have filled out change of address forms with the Post Office to ensure you continue to recieve all of your mail.
  3. Day of the Check Out: At the scheduled time of the checkout, a manager will come to your apartment with your check out paper work. He or she will give the apartment a complete check over to make sure the apartment is in the same condition as it was when you checked in, and if it is not, to assess fees for damages. Once the manager is finished with this, you will sign your completed Apartment Condition Report form, give all sets of keys to the apartment to the manager, and vacate the apartment. You will not be able to re-enter the apartment after this time.
  4. Three - Six Weeks After Check Out: Expect your deposit to be returned (if applicable), along with any refunds for rent, to be sent to you in a check, or if you are still a student, to be credited to your student account.